A comprehensive lesson on how travel and tourism organisations use market research to identify customer needs. Includes worksheet.

Lesson introducing transport hubs and gateways with a task on cruise tourism.

Detailed lesson covering the products and services in travel and tourism with worksheet on pricing.

Lesson on travel agents with 3 accompanying worksheets.

Presentation and activities on the aims of UK travel and tourism organisations.

Lesson on the political factors that influence the travel and tourism industry. Includes activities and a gapped handout.

Lesson on the economic factors that influence travel and tourism around the world. Includes activities.

Lesson on the different types of media that influence the travel and tourism industry. Includes several activities.

Lesson on how safety and security impacts the travel and tourism industry. Includes a range of case studies and activities.

A full set of lessons on customer service in travel and tourism. Covers internal and external customers, the importance of quality customer service, what makes good/bad customer service, ways of assessing customer service and health and safety at work. Includes a range of activities and tasks.

Lesson on emerging tourist destinations.

Lessons on methods of visitor profiling in the travel and tourism industry.

Lesson on market segmentation in the travel and tourism industry.

Lesson on the key performance indicators (KPIs) in destination branding with activities.

Lesson on the technological advances affecting global tourism flows.

Lesson with activities on the season nature of the travel and tourism industry.

Series of 31 resources matched to the Cambridge A Level travel and tourism specification. Lessons come with a number of activities and worksheets and include a range of case studies. For more like this visit the Tourism Teacher website.

Series of 16 lessons matched to the Cambridge A Level travel and tourism specification. Lessons come with a number of activities and worksheets and include a range of case studies. For more like this visit the Tourism Teacher website.

This is a comprehensive booklet designed to accompany component 2 of the BTEC Tech Award designed by Tourism Teacher. The booklet covers all of the BTEC criteria as listed in the specification and has a range of tasks for students to complete such as gapped activities, research activities, writing tasks, poster design, question and answers, challenge tasks etc. This booklet can be used alongside your classroom teaching, as a homework booklet or as a revision book. This PDF booklet is a total of 45 pages in length.

PowerPoint presentation including activities covering the customer service journey in travel and tourism.